At NPS we know how hard you work for your patients and your practice, which is why we work to get your practice paid every dollar appropriately due. Our specialized team can help accelerate payer and patient reimbursement for nephrology practices. Contact us today to learn how NPS can help your practice.
Is your nephrology practice running at maximum operational efficiency? At NPS, our goal is to help you get there. As experts in the nephrology field, we know how your business runs and have years of experience helping practices improve their operational efficiency. Below are some resources to help you determine if your practice is operating as efficiently as possible.
First, take our Revenue Cycle Management Quiz to get a general idea of where you stand. Then, to get a more accurate idea of how efficient your practice is, use our tools and formulas below to calculate your practice’s metrics. We’re here to help if you have any questions.
FAQ
As our healthcare environment becomes more complex, medical practices need to ensure the people doing the billing and collections are performing at their best. Regardless, if you are outsourcing your service or keeping it in house, the only way to know for sure you are receiving the best available service is to pressure test the processes and outcomes through a practice assessment. Below we have provide some common questions you might want to use to self-assess. When you’re ready to do a practice assessment, we’ll be there.
Self-Assessment:
- Denied claims – they cost you money to resolve and they cost you money to not resolve. Are there claims sitting in your hold bin that have not been addressed? If you are seeing an increase in denied claims you need to identify the trend and put processes in place to change it.
- Collections – is your team/provider following up on self-pay patients? Do they have dedicated processes to collect for your services? Is it taking more than 45 days to collect on your claims?
- Staff – do you have more than you need?
- Payer contracts – do you know your rates?
- MCP rounds – are your physicians making all 4 rounds? Could they be?
- Service area – is your scheduling efficient so physicians are spending less time driving and more time with patients?
- Administrative overload – does your physicians spend more time managing business needs then patient needs?
- Patient wait time – are patients choosing another provider because it takes too long to see a physician at your practice?
* RPA Benchmark Survey 2014